FREQUENTLY ASKED QUESTIONS

  • How long does it take to fix my shocks?

Usually, a 2 day turn around during the off-season, 7 to 10 days during the busy season.

  • Why does Brad’s AC Performance replace seals on all shock services?

Because of the poor quality tolerances in the manufacturing process of the shocks are exceptionally hard on seals.

The reason we replace seals with every service is because they wear out over time.

Seals typically last 8-10 years before they begin to decompose.

It is for that reason every seal in the shock is replaced at the time of service.

This is how Fink’s Suspension Service (Brad’s AC Performance) is able to provide a No Leak, One Year Guarantee on all of our shock services.

    SHIPPING

    I know the tendency is to remove the springs to save on shipping. Please do not do this and do not readjust the springs before you send them in. It is important for me to see the condition of your springs in the way you have them adjusted. So please do not remove your springs before shipping.

    We will contact you personally to let you know what services are required on your shocks. Things to be concerned with are the condition of the shaft condition of the steal head, the condition of the shock islets and grommets, and the bushings. Any issues will be brought to your attention and you will be given a quote for the repair.

    VIEW SHIPPING PAGE FOR MORE DETAILS

      How often should I change oil?

      Many of my competitors have different views on how often the oil should be changed. Let’s put it like this together brand-new $60,000 diesel truck how far would you drive it without changing your oil? Yeah that’s what I thought that’s why I recommend annual service or every 5000 miles. I also recommend that the oiled and shocked be serviced in the spring of the year with a snowmobile is being put up. And it is for this reason water does find its way into your oil and that water will settle to the bottom and make contact with floating Pistons which are dissimilar metals from the shock body. What did we learn in science class glass this is how we make a battery little batteries do they corrode. It’s your $60,000 diesel truck oh I mean 1400 dollars set a snowmobile shocks